FAQ / EVENT INFO ☟
this will be updated as we answer more of your questions
SET TIMES AT THE BOTTOM! SCROLL SCROLL SCROLL
where is the event?
EYE HEART NEW YEAR’S EVE IS AT
FESTIVAL PAVILION BUILDING
AT FORT MASON CENTER
San Francisco, CA
— GOOGLE MAP LOCATION —
21 & Over Event
(( Rain or Shine! ))
IS THIS INDOOR OR OUTDOORS?
THIS IS AN INDOOR VENUE, HOWEVER THERE IS ALSO OUTDOOR AREAS AT THE EVENT.
THE MAIN STAGE IS INDOORS
MAIN EVENT & MAIN STAGE IS INSIDE
THE HISTORIC FESTIVAL PAVILION BUILDING
(50,000 sq ft of Event Space)
The Main Event is indoors and DIPLO, LP GIOBBI, and THE KNOCKS will perform on our Main Stage INSIDE the Festival Pavilion at Fort Mason Center with all the top-tier festival sound, video, lighting, and special effects!
2ND STAGE SILENT DISCO IS OUTDOORS UNDER OUR FESTIVAL TENT
This Year’s Silent Disco, our Second Stage with over a dozen DJ’s, will be under a FESTIVAL TENT with additional BARS, RESTROOMS, and HEATERS to keep you warm and cozy!
NEW FOR THIS YEAR! 3RD STAGE INSIDE THE FIREHOUSE
This Year we’ve expanded the event to include a Third Stage with featuring a Takeover by RINSED.SF! This intimate indoor Stage is sure to be packed all night so get in early to Dance The Night Away. The Firehouse will also have BARS, and RESTROOMS.
IS THERE PARKING?
Parking is available on-site at FORT MASON CENTER for a FEE
We advise catching an Uber/Lyft/Taxi
DO NOT DRINK AND DRIVE
— GOOGLE MAP LOCATION —
DO I NEED TO PRINT MY TICKET?
NO YOU DO NOT NEED TO PRINT A TICKET, YOUR TICKET ON YOUR PHONE WORKS!
Your ticket will need to be scanned for entry! Only 1 scan per Entry.
Please have your ticket ready on your phone for scanning, or print in advance. Make sure the BRIGHTNESS on your phone Display Screen is turned up for scan.
Please also have your ID out! All guests will enter through a Security Check-In before entry to the event.
OFFICIAL TICKETS ARE ONLY AVAILABLE THROUGH TIXR.
Beware of buying Fake Tickets from scammers
You must purchase your ticket from our official TIXR page
Do not buy tickets from people you do not know!!! SERIOUSLY!!! Those people on IG or FB trying to Sell Tickets are more than likely selling you a Fake Ticket, or a Ticket that is Valid and they are selling multiples.
***If your ticket is fake and does not scan YOU WILL NOT BE ALLOWED ENTRY
If you or a friend think you might’ve bought a fake ticket please contact us asap at info@eyeheart.com
IS THIS EVENT 21+ ONLY?
YES! This event is only for guest over 21 years of age.
You must have been born on/or before 12/31/2002 to Attend with Valid Government-Issued ID.
IS THERE A DRESS CODE?
There is No Dress Code
* * *
HOWEVER, WE RECOMMEND THE FOLLOWING:
Most guests wear cocktail attire
”Dress to Impress” is encouraged
But you can come casual or in costume!
Wear what makes you happy!
IS THERE A COAT CHECK?
Yes, there is a Coat Check!
Coat Check is $10 (cash only)
* * * *
Speaking of Cash…
Open Bar is included with your ticket, however we encourage having some cash to tip your hard-working bartenders!
When you’re on-site, make sure to walk around, there are lots of things to see/do and some fun surprises as well. Including some great photo opps for you and your friends to commemorate the evening. You’ll also see where All the Bars are located!
WHAT DO I GET WITH MY VIP TICKET?
VIP Tickets Include:
VIP Line Entrance (for Expedited Entrance)
Access to the Backstage VIP Area including VIP Bars with Upgraded Premium Beverages, Backstage and Sidestage VIP Viewing Areas of the Main Stage, VIP-Only Restrooms, VIP Pier Access.
LOOKING TO UPGRADE OR STILL NEED TICKETS?
ARE THERE VIP TABLES / BOTTLE SERVICE?
YES there were! However, Tables are basically SOLD OUT! Join the Waitlist if one becomes Available or Contact Us Today!
JUST ADDED! A TABLE ELEVATED IN THE CENTER OF THE ROOM AT FRONT OF HOUSE WITH THE BEST VIEW!!!
INQUIRE FOR DETAILS.
vip@eyeheartnye.com
SEATING CHART & VIP PACKAGES BELOW
VIEW FROM - JUST ADDED - FOH GOLD TABLE
WHAT IS OPEN BAR?
Open Bar means all your drinks are included from 9pm-2am.
Last call is at 1:30am
WE ALSO SERVE AN OPEN BAR
WITH PREMIUM OPTIONS
EYE HEART NYE prides itself on featuring quality premium brands and sponsors. Some of our Featured SPONSORS include: Deleon Tequila, NEW White Claw Vodka, Trumer Pils Beer, The Beast Unleashed (6% ABV), White Claw Vodka + Soda, Monster Energy, Waterloo Sparkling Water, and many more brands across almost all Beverage Categories.
MORE BARS FOR YOUR BUCK!
Every year we add even more Bars in both the General Admission, Silent Disco, and VIP areas! Over 75 Bar Staff ready to serve you!!! If there is a line at the bar it won’t be long and you can also try going to the dozens of other bars both inside & outside, there’s plenty more!
Don’t forget there will be Bars Located in the Silent Disco… A BEST KEPT SECRET! 🤫
FORT MASON IS FEDERAL PROPERTY - NO CANNABIS PRODUCTS ARE ALLOWED ON-SITE
☟ SET TIMES ☟
KEEP ON SCROLLING. :)
THESE ITEMS NOT ALLOWED
NO Backpacks
NO Camelbacks or Hydration packs (Unlimited Free Water available at All Bars)
NO LED Gloves or Light Toys
NO Hula Hoops
NO Totems or Large banners
NO Objects that can be used as projectiles, such as glow sticks and Poi Balls
NO Illegal substances. Cannabis consumption of any kind is NOT LEGAL on Federal Property at Fort Mason
NO Alcohol (event is Open Bar inside)
NO Professional video or audio recording equipment, including GoPros
NO Weapons of any kind
NO Selfie sticks or handles
NO Glass bottles, containers or cans
NO Fireworks
NO Balloons
NO Laser pointers
NO Skateboards, scooters or personal motorized vehicles
NO Drones
NO Eyedrops
The Event and Venue reserve the right to prohibit additional items that may cause injury to others
